Publications

Evaluation of Recommended Learning Paths using Process Mining and Log Skeletons: Conceptualization and Insight into an Online Mathematics Course. Juan Antonio Martínez-Carrascal, Jorge Munoz-Gama and Teresa Sancho-Vinuesa: IEEE Transactions on Learning Technologies (2023)

Towards the Application of Process Mining in the Mining Industry—An LHD Maintenance Process Optimization Case Study. Nicolas Velasquez, Angelina Anani, Jorge Munoz-Gama and Rodrigo Pascual: Sustainability 15(10), 7974 (2023)PDF

A Domain-Driven Framework to Analyze Learning Dynamics in MOOCs through Event Abstraction. Luciano Hidalgo, Jorge Munoz-Gama: Appl. Sci. 13(5) 3039 (2023)PDF

The Sequence of Steps: A Key Concept Missing in Surgical Training—A Systematic Review and Recommendations to Include It. Victor Galvez-Yanjari, Rene de la Fuente, Jorge Munoz-Gama, and Marcos Sepúlveda: Int. J. Environ. Res. Public Health, 20(2) 1436 (2023)PDF

ProDeM: A Process-Oriented Delphi Method for systematic asynchronous and consensual surgical process modelling. Fernanda Gonzalez-Lopez, Niels Martin, Rene de la Fuente, Victor Galvez-Yanjari, Javiera Guzmán, Eduardo Kattan, Marcos Sepúlveda, Jorge Munoz-Gama Artificial Intelligence in Medicine 135 (2022)

Innovative informatics methods for process mining in health care. Jorge Munoz-Gama, Niels Martin, Carlos Fernández-Llatas, Owen A. Johnson, Marcos Sepúlveda: J. Biomed. Informatics 134: 104203 (2022)

When does self-report of pain occur?: A study of older adults Iyubanit Rodríguez​, Gabriela Cajamarca, Valeria Herskovic: PeerJ 10:e13716

Building Process-Oriented Data Science Solutions for Real-World Healthcare. Carlos Fernandez-Llatas, Niels Martin, Owen Johnson, Marcos Sepulveda, Emmanuel Helm and Jorge Munoz-Gama: Int. J. Environ. Res. Public Health 19(14) 8427 - Editorial (2022)PDF

Understanding experiences and expectations from active, independent older women in Chile towards technologies to manage their health Gabriela Cajamarca, Valeria Herskovic: International Journal of Human-Computer Studies 166 (102867) 2022

Process-oriented metrics to provide feedback and assess the performance of students who are learning surgical procedures: The percutaneous dilatational tracheostomy case. Juan José Martínez,V íctor Galvez-Yanjari, Rene de la Fuente, Catalina Kychenthal, Eduardo Kattan, Sebastián Bravo, Jorge Munoz-Gama, and Marcos Sepúlveda: Medical Teacher (2022)

Transitioning from Multichannel to Omnichannel Customer Experience in Service-Based Companies: Challenges and Coping Strategies Carmen Gerea, Valeria Herskovic J. Theor. Appl. Electron. Commer. Res. 2022, 17(2), 394-413PDF

Domain Model Based Design of Business Process Architectures. Fernanda Gonzalez-Lopez, Guillermo Bustos, Jorge Munoz-Gama, and Marcos Sepúlveda: Appl. Sci. 12-5 2563 (2022)PDF

Process Mining for Healthcare: Characteristics and Challenges. Jorge Munoz-Gama, Niels Martin, Carlos Fernandez-Llatas, Owen A. Johnson, Marcos Sepúlveda, Emmanuel Helm, Victor Galvez-Yanjari, Eric Rojas, Antonio Martinez-Millana, et al.: Journal of Biomedical Informatics 127 (2022)PDF

Social+Me: a persuasive application to increase communication between students and their support networks in Southern Chile Fabián Fernández-Vera, Denisse C. Urrutia, Pedro O. Rossel​, Valeria Herskovic, Carolina Fuentes PeerJ Computer Science (2022)

Backpack Process Model (BPPM): A Process Mining Approach for Curricular Analytics. Juan Pablo Salazar-Fernandez, Jorge Munoz-Gama, Jorge Maldonado-Mahauad, Diego Bustamante, Marcos Sepúlveda: Appl. Sci. 11(9), 4265 (2021)PDF

Case model landscapes: toward an improved representation of knowledge-intensive processes using the fCM-language. Fernanda Gonzalez-Lopez, Luise Pufahl, Jorge Munoz-Gama, Valeria Herskovic, Marcos Sepúlveda: Software and Systems Modeling (2021)PREPRINT

Omnichannel Customer Experience and Management: An Integrative Review and Research Agenda Carmen Gerea, Fernanda Gonzalez‐Lopez and Valeria Herskovic Sustainability 13, 2824 (2021)PDF

Curricular Analytics to Characterize Educational Trajectories in High-Failure Rate Courses That Lead to Late Dropout. Juan Pablo Salazar-Fernandez, Marcos Sepúlveda, Jorge Munoz-Gama, Miguel Nussbaum: Appl. Sci. 2021, 11(4), 1436 (2021)PDF

A real-world approach to motivate students on the first class of a computer science course. Alessio Bellino, Valeria Herskovic, Michael Hund, Jorge Munoz-Gama: ACM Transactions on Computing Education 21(3), (2021)PREPRINT

Analysis of the relationship between treatment networks and the evolution of patients with Type 2 Diabetes Mellitus. Camilo Alvarez, Cecilia Saint-Pierre, Valeria Herskovic, Marcos Sepúlveda, Florencia Prieto Journal of Biomedical Informatics 108 (2020)

Orientation and conformance: A HMM-based approach to online conformance checking. Wai Lam Jonathan Lee, Andrea Burattin, Jorge Munoz-Gama, Marcos Sepúlveda: Information Systems (2020)PREPRINT

Recommendations for enhancing the usability and understandability of process mining in healthcare. Niels Martin, Jochen De Weerdt, Carlos Fernández-Llatas, Avigdor Gal, Roberto Gatta, Gema Ibáñez, Owen Johnson, Felix Mannhardt, Luis Marco-Ruiz, Steven Mertens, Jorge Munoz-Gama, Fernando Seoane, Jan Vanthienen, Moe Thandar Wynn, David Baltar Boilève, Jochen Bergs, Mieke Joosten-Melis, Stijn Schretlen, and Bart Van Acker: Artificial Intelligence in Medicine. Vol. 109 (2020)

Development of a comprehensive Percutaneous Dilatational Tracheostomy process model for procedural training: a Delphi‐based experts consensus. Rene de la Fuente, Eduardo Kattan, Jorge Munoz‐Gama, Ignacio Puente, Matías Navarrete, Catalina Kychenthal, Ricardo Fuentes, Sebastian Bravo, Victor Galvez, Marcos Sepúlveda: Acta Anaesthesiologica Scandinavica 65(2) 244-256 (2020)

Mapping the Patient’s Journey in Healthcare through Process Mining. Michael Arias, Eric Rojas, Santiago Aguirre, Felipe Cornejo, Jorge Munoz-Gama, Marcos Sepúlveda and Daniel Capurro Int. J. Environ. Res. Public Health 2020, 17(18), 6586 (2020)PDF

What Role Can Process Mining Play in Recurrent Clinical Guidelines Issues? A Position Paper. Roberto Gatta, Mauro Vallati, Carlos Fernandez-Llatas, Antonio Martinez-Millana, Stefania Orini, Lucia Sacchi, Jacopo Lenkowicz, Mar Marcos, Jorge Munoz-Gama, Michel A. Cuendet, Berardino de Bari, Luis Marco-Ruiz, Alessandro Stefanini, Zoe Valero-Ramon, Olivier Michielin, Tomas Lapinskas, Antanas Montvila, Niels Martin, Erica Tavazzi and Maurizio Castellano Int. J. Environ. Res. Public Health 2020, 17(18), 6616 (2020)PDF

Perceptions on Connecting Respite Care Volunteers and Caregivers Solange Campos-Romero, Valeria Herskovic, Carolina Fuentes, Esmeralda Abarca Int J Environ Res Public Health. 2020 Apr; 17(8): 2911.

Enabling Older Adults’ Health Self-Management through Self-Report and Visualization—A Systematic Literature Review Gabriela Cajamarca, Valeria Herskovic, Pedro O. Rossel Sensors 2020, 20(15), 4348

Simulation-Based Mastery Learning of Bronchoscopy-Guided Percutaneous Dilatational Tracheostomy: Competency Acquisition and Skills Transfer to a Cadaveric Model. Eduardo Kattan, Rene De la Fuente, Francisca Putz, Magdalena Vera Marcia Corvetto, Oscar Inzunza, Pablo Achurra, Martin Inzunza, Jorge Munoz-Gama, Marcos Sepúlveda, Victor Galvez, Nicolas Pavez, Jaime Retamal, Sebastian Bravo Simulation in Healthcare: The Journal of the Society for Simulation in Healthcare: July 22, 2020 (in press)

Delphi Method to Achieve Clinical Consensus for a BPMN Representation of the Central Venous Access Placement for Training Purposes. Rene de la Fuente, Ricardo Fuentes, Jorge Munoz-Gama, Jorge Dagnino, Marcos Sepúlveda: Int. J. Environ. Res. Public Health, 17(11), 3889 (2020)PDF

Process-Oriented Instrument and Taxonomy for Teaching Surgical Procedures in Medical Training. Victor Galvez, Rene de la Fuente, Cesar Meneses, Luis Leiva, Gonzalo Fagalde, Valeria Herskovic, Ricardo Fuentes, Jorge Munoz-Gama, Marcos Sepúlveda: Int. J. Environ. Res. Public Health, 17(11), 3849 (2020)PDF

Control-Flow Analysis of Procedural Skills Competencies in Medical Training through Process Mining. Rene de la Fuente, Ricardo Fuentes, Jorge Munoz-Gama, Arnoldo Riquelme, Fernando Altermatt, Juan Pedemonte, Marcia Corvetto, Marcos Sepúlveda: Postgraduate Medical Journal: -in press- (2020)PREPRINT

Team Collaboration Networks and Multidisciplinarity in Diabetes Care: Implications for Patient Outcomes. Cecilia Saint-Pierre, Florencia Prieto, Valeria Herskovic, Marcos Sepúlveda IEEE J. Biomedical and Health Informatics 24(1): 319-329 (2020)

Performance Analysis of Emergency Room Episodes Through Process Mining. Eric Rojas, Andres Cifuentes, Andrea Burattin, Jorge Munoz-Gama, Marcos Sepulveda, Daniel Capurro: Int J Environ Res Public Health. 16(7): 1274.7(10) (2019)PDF

Toward Value-Based Healthcare through Interactive Process Mining in Emergency Rooms: TheStroke Case. Gema Ibanez-Sanchez, Carlos Fernandez-Llatas, Antonio Martinez-Millana, Angeles Celda, Jesus Mandingorra, Lucia Aparici-Tortajada, Zoe Valero-Ramon, Jorge Munoz-Gama, Marcos Sepúlveda, Eric Rojas, Víctor Gálvez, Daniel Capurro, and Vicente Traver: Int J Environ Res Public Health. 16(10): 1783 (2019)PDF

Process-Oriented Feedback through Process Mining for Surgical Procedures in Medical Training:The Ultrasound-Guided Central Venous Catheter Placement Case. Ricardo Lira, Juan Salas-Morales, Luis Leiva, Rene de la Fuente, Ricardo Fuentes, Alejandro Delfino, Claudia Hurtado Nazal, Marcos Sepúlveda, Michael Arias, Valeria Herskovic, and Jorge Munoz-Gama: Int J Environ Res Public Health. 16(11): 1877(2019)PDF

Individual Behavior Modeling with Sensors Using Process Mining. Onur Dogan, Antonio Martinez-Millana, Eric Rojas, Marcos Sepulveda, Jorge Munoz-Gama, Vicente Traver, Carlos Fernandez-Llatas: Electronics 8(7): 766, 1-17 (2019)PDF

Conformance checking in UML artifact-centric business process models. Montserrat Estañol, Jorge Munoz-Gama, Josep Carmona, Ernest Teniente: Software and Systems Modeling 18(4): 2531-2555 (2019)PREPRINT

CameraKeyboard: A Novel Interaction Technique for Text Entry Through Smartphone Cameras. Alessio Bellino, Valeria Herskovic IEEE Access 7: 167982-167996 (2019)

Identifying Groupware Requirements in People-Driven Mobile Collaborative Processes. Valeria Herskovic, Sergio F. Ochoa, José A. Pino J. UCS 25(8): 988-1017 (2019)

Mining theory-based patterns from Big data: Identifying self-regulated learning strategies in Massive Open Online Courses. Jorge Javier Maldonado Mahauad, Mar Pérez-Sanagustín, René F. Kizilcec, Nicolás Morales, Jorge Munoz-Gama: Computers in Human Behavior 80: 179-196 (2018)PREPRINT

StraightenUp+: Monitoring of Posture during Daily Activities for Older Persons Using Wearable Sensors. Gabriela Cajamarca, Iyubanit Rodríguez, Valeria Herskovic, Mauricio Campos, Juan Carlos Riofrío Sensors 18(10): 3409 (2018)PDF

Predicting process behavior meets factorization machines. Wai Lam Jonathan Lee, Denis Parra, Jorge Munoz-Gama, Marcos Sepúlveda: Expert Syst. Appl. 112: 87-98 (2018)PREPRINT

Recomposing conformance: Closing the circle on decomposed alignment-based conformance checking in process mining. Wai Lam Jonathan Lee, H. M. W. Verbeek, Jorge Munoz-Gama, Wil M. P. van der Aalst, Marcos Sepúlveda: Inf. Sci. 466: 55-91 (2018)PREPRINT

Human Resource Allocation or Recommendation Based in Multifactor Criterion in On-demand and Batch Scenarios. Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda, Juan Carlos Miranda: EuropeanJournal of Industrial Engineering, 12(3): 364-404 (2018)PREPRINT

Discovering role interaction models in the Emergency Room using Process Mining. Camilo Alvarez, Eric Rojas, Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda, Valeria Herskovic, Daniel Capurro Journal of Biomedical Informatics 78: 60-77 (2018)PREPRINT

Strategies to Automatically Derive a Process Model from a Configurable Process Model Based on Event Data. Mauricio Arriagada, Marcos Sepúlveda, Jorge Munoz-Gama, Joos Buijs: Applied Sciences-Basel 7(10): 1-28 (2018)PDF

Question-Driven Methodology for Analyzing Emergency Room Processes Using Process Mining. EricRojas, Marcos Sepúlveda, Jorge Munoz-Gama, Daniel Capurro, Vicente Traver, y Carlos Fernandez-Llatas: Applied Sciences-Basel 7(3): 1-29 (2018)PDF

Human resource allocation in business process management and process mining: A systematic mapping study. Michael Arias, Rodrigo Saavedra, Maria Marques, Jorge Munoz-Gama, Marcos Sepúlveda: Management Decision, 56(2): 376-405 (2018)PREPRINT

A systematic literature review about technologies for self-reporting emotional information. Carolina Fuentes, Valeria Herskovic, Iyubanit Rodriguez, Carmen Gerea, Maira Marques, Pedro O. Rossel J. Ambient Intelligence and Humanized Computing 8(4): 593-606 (2017)

Divide and Conquer: A Tool Framework for Supporting Decomposed Discovery in Process Mining. H. M. W. Verbeek, Wil M. P. van der Aalst, Jorge Munoz-Gama Comput. J. 60(11): 1649-1674 (2017)PREPRINT

Helping Elderly Users Report Pain Levels: A Study of User Experience with Mobile and Wearable Interfaces. Iyubanit Rodriguez, Gabriela Cajamarca, Valeria Herskovic, Carolina Fuentes, Mauricio Campos Mobile Information Systems 2017: 9302328:1-9302328:12 (2017)

Creating a family of collaborative applications for emergency management in the firefighting sub-domain. Pedro O. Rossel, Valeria Herskovic, Erika Ormeño Information Systems Frontiers 18(1): 69-84 (2016)

Process mining in healthcare: A literature review. Eric Rojas, Jorge Munoz-Gama, Marcos Sepúlveda, Daniel Capurro Journal of Biomedical Informatics 61: 224-236 (2016)PDF

Circumventing Communication Blindspots and Trust Gaps in Technologically-Mediated Corporate Relationships: The Case of Chilean Business-to-Consumer E-Commerce. Sergio Godoy, Claudia Labarca, Nicolás Somma, Myrna Gálvez, Marcos Sepúlveda JTAER 10(2): 19-32 (2015)

Measuring precision of modeled behavior. Arya Adriansyah, Jorge Munoz-Gama, Josep Carmona, Boudewijn F. van Dongen, Wil M. P. van der Aalst Inf. Syst. E-Business Management 13(1): 37-67 (2015)PREPRINT

Promoting Self-Reflection of Social Isolation Through Persuasive Mobile Technologies: The Case of Mother Caregivers of Children With Cancer. Carolina Fuentes, Carlos Hernandez, Lizbeth Escobedo, Valeria Herskovic, Monica Tentori Int. J. Hum. Comput. Interaction 30(10): 802-814 (2014)

Single-Entry Single-Exit decomposed conformance checking. Jorge Munoz-Gama, Josep Carmona, Wil M. P. van der Aalst Inf. Syst. 46: 102-122 (2014)PREPRINT

Reviewing the quality of awareness support in collaborative applications. Pedro Antunes, Valeria Herskovic, Sergio F. Ochoa, José A. Pino Journal of Systems and Software 89: 146-169 (2014)

Pick & Drag & Drop: Augmented Reality for Multiple File Sharing. Valeria Herskovic, Carolina Fuentes, Richard Ibarra, Javier Bustos-Jiménez J. UCS 19(8): 1140-1157 (2013)

Preparing Undergraduate Computer Science Students to Face Intercultural and Multidisciplinary Scenarios. Renato Verdugo, Miguel Nussbaum, Magdalena Claro, Marcos Sepúlveda, Boris Escobar, Ricardo Rendich, Fernando Riveros IEEE Trans. Prof. Communication 56(1): 67-80 (2013)

Structuring dimensions for collaborative systems evaluation. Pedro Antunes, Valeria Herskovic, Sergio F. Ochoa, José A. Pino ACM Comput. Surv. 44(2): 8:1-8:28 (2012)

A General Framework for Precision Checking. Jorge Munoz-Gama, Josep Carmona: Int. J. Innovative Computing, Information and Control 8-7(B): 5317-5339 (2012)PDF

Mobile computing in urban emergency situations: Improving the support to firefighters in the field. Alvaro Monares, Sergio F. Ochoa, José A. Pino, Valeria Herskovic, Juan Rodríguez-Covili, H. Andrés Neyem Expert Syst. Appl. 38(2): 1255-1267 (2011)

Towards a reference architecture for the design of mobile shared workspaces. Juan Rodríguez-Covili, Sergio F. Ochoa, José A. Pino, Valeria Herskovic, Jesús Favela, David A. Mejia, Alberto L. Morán Future Generation Comp. Syst. 27(1): 109-118 (2011)

The Iceberg Effect: Behind the User Interface of Mobile Collaborative Systems. Valeria Herskovic, Sergio F. Ochoa, José A. Pino, H. Andrés Neyem J. UCS 17(2): 183-201 (2011)

A Monitoring and Evaluation Scheme for an ICT-Supported Education Program in Schools. Patricio Rodríguez, Miguel Nussbaum, Ximena López, Marcos Sepúlveda Educational Technology & Society 13(2): 166-179 (2010)

A transformational model for Organizational Memory Systems management with privacy concerns. Sergio F. Ochoa, Valeria Herskovic, Edgard Pineda, José A. Pino Inf. Sci. 179(15): 2643-2655 (2009)

Using global search heuristics for the capacity vehicle routing problem. Patricio Rodríguez, Miguel Nussbaum, Rodrigo Baeza, Gerardo León, Marcos Sepúlveda, Agustín Cobián Computers & OR 25(5): 407-417 (1998)

Ultrasound-Guided Central Venous Catheter placement. Journeymen approach using Process Mining. Gisselle Poblete Ramos, Victor Galvez-Yanjari, René de la Fuente Sanhueza, Jorge Munoz-Gama, Susan Retamal Brendel, Francisco Espinoza Aguayo, Ricardo Fuentes Henriquez, Marcos Sepúlveda Fernández: 48º Congreso Chileno de Anestesiología (2022)PDF

Domain-Driven Event Abstraction Framework for Learning Dynamics in MOOCs Sessions. Luciano Hidalgo and Jorge Munoz-Gama Education meets Process Mining 2022

The control-flow aspect in procedural skills training: why it is needed and how to include it? Víctor Gálvez, Rene de la Fuente, Jorge Munoz-Gama and Marcos Sepúlveda: Process-Oriented Data Science for Healthcare (PODS4H22) - Poster

On the Systematic Analysis of Process Landscape Method Implementation Using Grounded Theory. Fernanda Gonzalez-Lopez, Jorge Munoz-Gama, Paolo Fabia, Alberto Jara: Business Process Management Workshops 2021: 273-285TR

CAI Asynchronous Methodology for Emergency Remote Teaching: An Experience in Introduction to Programming. Jorge Munoz-Gama, Juan Salas-Morales, and Valeria Herskovic: TICXED 2021

FAIS: Un Sistema para el Aprendizaje Efectivo de Nombres en Clases Masivas. Jorge Munoz-Gama,Raul Alvarez-Esteban, José Montalva-Carmona, and Jorge Baier: TICXED 2020

OSTIA: Una Alternativa de Bajo Coste para Evaluaciones Sumativas Cortas en Cursos Masivos de Programación. Juan Salas-Morales and Jorge Munoz-Gama: TICXED 2020

BackPack Process Model (BPPM): Curricular Analytics through Process Mining. Jorge Munoz-Gama,Jorge Maldonado-Mahauad, Juan Pablo Salazar, Diego Bustamante, Marcos Sepúlveda: LALA 2020

POMElog: Generating Event Logs from Unplugged Processes. Luis Leiva, Jorge Munoz-Gama, Juan Salas-Morales, Víctor Gálvez, Wai Lam Jonathan Lee, Rene de la Fuente, Ricardo Fuentes, Marcos Sepúlveda: BPMD 2019: 189-193PDF

Unpacking the Infrastructuring Work of Patients and Caregivers around the World. Yunan Chen, Nervo Verdezoto, Xinning Gui, Xiaojuan Ma, Claus Bossen, Naveen Bagalkot, Valeria Herskovic, Bernd Ploderer CHI Extended Abstracts 2019

New Directions for the IoT: Automate, Share, Build, and Care. Carolina Fuentes, Martin Porcheron, Joel E. Fischer, Enrico Costanza, Nervo Verdezoto, Valeria Herskovic, Oren Zuckerman, Leila Takayama CHI Extended Abstracts 2019

Aestimo: A Tangible Kit to Evaluate Older Adults’ User Experience. Iyubanit Rodríguez, Maria Karyda, Andrés Lucero, Valeria Herskovic INTERACT (1) 2019: 13-32

The Case Ordering Problem in Surgical Procedural Training through Process Mining. Felipe Cornejo, Cristian Fazio, Jorge Munoz-Gama, Marcos Sepúlveda, Ricardo Fuentes, Rene de la Fuente SCCC 2019: 1-7PREPRINT

Describing educational trajectories of engineering students in individual high-failure rate coursesthat lead to late dropout. Juan Pablo Salazar-Fernandez, Marcos Sepúlveda, Jorge Munoz-Gama: LALA 2019PDF

Understanding Undesired Procedural Behavior in Surgical Training: The Instructor Perspective. Víctor Gálvez, Cesar Meneses, Gonzalo Fagalde, Jorge Munoz-Gama, Marcos Sepúlveda, Ricardo Fuentes, Rene de la Fuente: Business Process Management Workshops 2019: 471-482. BEST STUDENT PAPER AWARD.PREPRINT

Clinical Guidelines: A Crossroad of Many Research Areas. Challenges and Opportunities in Process Mining for Healthcare. Roberto Gatta, Mauro Vallati, Carlos Fernández-Llatas, Antonio Martinez-Millana, Stefania Orini, Lucia Sacchi, Jacopo Lenkowicz, Mar Marcos, Jorge Munoz-Gama, Michel Cuendet, Berardino De Bari, Luis Marco-Ruiz, Alessandro Stefanini, Maurizio Castellano: Business Process Management Workshops 2019: 545-556 (2019)PREPRINT

Influence of Student Diversity on Educational Trajectories in Engineering High-Failure Rate Courses that Lead to Late Dropout. Juan Pablo Salazar-Fernandez, Marcos Sepúlveda, Jorge Munoz-Gama: EDUCON 2019: 607-616 (2019)

Improving Merging Conditions for Recomposing Conformance Checking. Wai Lam Jonathan Lee, Jorge Munoz-Gama, H. M. W. Verbeek, Wil M. P. van der Aalst, Marcos Sepúlveda Business Process Management Workshops 2018: 31-43PREPRINT

Exploring Tangible Ways to Evaluate User Experience for Elders. Iyubanit Rodriguez, Maria Karyda, Andrés Lucero, Valeria Herskovic CHI Extended Abstracts 2018

OpyenXES: A Complete Python Library for the eXtensible Event Stream Standard. Hernan Valdivieso, Wai Lam Jonathan Lee, Jorge Munoz-Gama, Marcos Sepúlveda BPM (Dissertation/Demos/Industry) 2018: 71-75PDF

Analízate: Towards a Platform to Analyze Activities and Emotional States of Informal Caregivers. Ignacio Astudillo, Carolina Fuentes, Valeria Herskovic UCAmI 2018: 1205

Tailored Process Feedback Through Process Mining for Surgical Procedures in Medical Training: The Central Venous Catheter Case. Ricardo Lira, Juan Salas-Morales, Rene de la Fuente, Ricardo Fuentes, Marcos Sepúlveda, Michael Arias, Valeria Herskovic, Jorge Munoz-Gama Business Process Management Workshops 2018: 163-174. BEST PAPER AWARD.PREPRINT

Evitapp: Persuasive Application for Physical Activity and Smoking Cessation. Antonio Bascur, Pedro O. Rossel, Valeria Herskovic, Claudia Martínez-Carrasco UCAmI 2018: 1208

Analyzing Medical Emergency Processes with Process Mining: The Stroke Case. Carlos Fernández-Llatas, Gema Ibáñez-Sánchez, Angeles Celda, Jesás Mandingorra, Lucia Aparici Tortajada, Antonio Martinez-Millana, Jorge Munoz-Gama, Marcos Sepúlveda, Eric Rojas, Víctor Gálvez, Daniel Capurro, Vicente Traver Business Process Management Workshops 2018: 214-225PREPRINT

Analysis of Emergency Room Episodes Duration Through Process Mining. Eric Rojas, Andres Cifuentes, Andrea Burattin, Jorge Munoz-Gama, Marcos Sepúlveda, Daniel Capurro Business Process Management Workshops 2018: 251-263PREPRINT

Constraint Bag Process Model: An Interdisciplinary Process Mining Approach to Lean Construction. Daniel Pérez, Camilo Ruiz-Tagle, Jorge Munoz-Gama, Michael Arias, Luis Fernando Alarcón, Marcos Sepúlveda SCCC 2018: 1-8PREPRINT

Análisis de las Trayectorias Educacionales en Cursos Críticos, Que Llevan a Egreso Tardío EnIngeniería Civil en Obras Civiles, Mediante Minería de Procesos. Juan Pablo Salazar, Jorge Munoz-Gama, Marcos Sepúlveda, Gert Janssenswillen SOCHEDI (2018)PDF

Incorporando la perspectiva de proceso mediante Process Mining al entrenamiento de destrezasprocedurales en educación médica. Juan Salas-Morales, Jorge Munoz-Gama: III Congreso de Estudiantes de Ingeniería (2018)

Towards a Taxonomy of Human Resource Allocation Criteria. Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda Business Process Management Workshops 2017: 475-483PREPRINT

Replay using Recomposition: Alignment-Based Conformance Checking in the Large. Wai Lam Jonathan Lee, H. M. W. Verbeek, Jorge Munoz-Gama, Wil M. P. van der Aalst, Marcos Sepúlveda BPM (Demos) 2017PDF

Are Notifications a Challenge for Older People?: A Study Comparing Two Types of Notifications. Iyubanit Rodriguez, Carolina Fuentes, Valeria Herskovic, José A. Pino HICSS 2017: 1-9

PALIA-ER: Bringing Question-Driven Process Mining Closer to the Emergency Room. Eric Rojas, Carlos Fernández-Llatas, Vicente Traver, Jorge Munoz-Gama, Marcos Sepúlveda, Valeria Herskovic, Daniel Capurro BPM (Demos) 2017PDF

InMyDay: A Digital Diary to Promote Self-care Among Elders. Marcelo Fernández, Iyubanit Rodriguez, Pedro O. Rossel, Carolina Fuentes, Valeria Herskovic UCAmI 2017: 486-497

Analysis of Multidisciplinary Collaboration in Primary Healthcare: The Chilean Case. Cecilia Saint-Pierre, Valeria Herskovic, Marcos Sepúlveda CRIWG 2017: 244-251

Understanding Student Interactions in Capstone Courses to Improve Learning Experiences. Andrés Neyem, Juan Diaz-Mosquera, Jorge Munoz-Gama, Jaime Navon SIGCSE 2017: 423-428. EXEMPLARY PAPER AWARD

StraightenUp: Implementation and Evaluation of a Spine Posture Wearable. Gabriela Cajamarca, Iyubanit Rodriguez, Valeria Herskovic, Mauricio Campos UCAmI 2017: 655-665

Entrenamiento en Destrezas Procedurales, Oportunidades desde el Ánalisis de Minería de Procesos. René de la Fuente, Ricardo Fuentes, Jorge Munoz-Gama, Marcos Sepúlveda: Congreso Latinoamericano de Simulación Clínica 2017. (2017)

Entrenamiento en Instalación de Accesos Venosos Centrales, en Destrezas Procedurales, Opor-tunidades desde el Ánalisis de Minería de Procesos. Ricardo Fuentes, Jorge Munoz-Gama, MarcosSepúlveda, René de la Fuente: Congreso Chileno de Anestesiología 2017. (2017)

B-ePain: a wearable interface to self-report pain and emotions. Iyubanit Rodriguez, Valeria Herskovic, Carolina Fuentes, Mauricio Campos UbiComp Adjunct 2016: 1120-1125

ResRec: A Multi-criteria Tool for Resource Recommendation. Michael Arias, Eric Rojas, Wai Lam Jonathan Lee, Jorge Munoz-Gama, Marcos Sepúlveda BPM (Demos) 2016: 17-22PDF

Making Communication Frequency Tangible: How Green Is My Tree? Carolina Fuentes, Iyubanit Rodriguez, Valeria Herskovic Tangible and Embedded Interaction 2016: 434-440

A Multi-criteria Approach for Team Recommendation. Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda Business Process Management Workshops 2016: 384-396PREPRINT

Monitoring Chronic Pain: Comparing Wearable and Mobile Interfaces. Iyubanit Rodriguez, Carolina Fuentes, Valeria Herskovic, Mauricio Campos UCAmI (1) 2016: 234-245

Business process analysis in advertising: An extension to a methodology based on process mining projects. Anibal Silva Osses, Luiz Quelves Da Silva, Bernardita Fernandez Cobo, Michael Arias, Eric Rojas, Jorge Munoz-Gama, Marcos Sepúlveda Fernadez SCCC 2016: 1-12PREPRINT

Exploring differences in how learners navigate in MOOCs based on self-regulated learning and learning styles: A process mining approach. Jorge J. Maldonado, Rene Palta, Jorge Vazquez, Jorge L.Bermeo, Mar Pérez-Sanagustín, Jorge Munoz-Gama CLEI 2016 (2016)

EmoBall: A Study on a Tangible Interface to Self-report Emotional Information Considering Digital Competences. Carolina Fuentes, Iyubanit Rodriguez, Valeria Herskovic AmIHEALTH 2015: 189-200

Clinical Processes and Its Data, What Can We Do with Them? Eric Rojas Cordoba, Michael Arias, Marcos Sepúlveda HEALTHINF 2015: 642-647

A Framework for Recommending Resource Allocation Based on Process Mining. Michael Arias, Eric Rojas, Jorge Munoz-Gama, Marcos Sepúlveda Business Process Management Workshops 2015: 458-470PREPRINT

Measuring User Experience in Latin America: An Exploratory Survey. Carmen Gerea, Valeria Herskovic CLIHC 2015: 19:1-19:4

SINCOM: Communicating grandparents and grandchildren living at a distance. Iyubanit Rodriguez, Macarena Oteo, Samuel Gleisner, Valeria Herskovic CSCWD 2015: 153-158

User Interfaces for Self-reporting Emotions: A Systematic Literature Review. Carolina Fuentes, Carmen Gerea, Valeria Herskovic, Maira Marques, Iyubanit Rodriguez, Pedro O. Rossel UCAmI 2015: 321-333

Modeling interactions in human-centric wireless sensor networks. Alvaro Monares, Sergio F. Ochoa, Valeria Herskovic, Rodrigo M. Santos, José A. Pino CSCWD 2014: 661-666

Experimenting with an OLAP Approach for Interactive Discovery in Process Mining. Gustavo Pizarro, Marcos Sepúlveda Business Process Management Workshops 2014: 317-329

Decomposing Alignment-Based Conformance Checking of Data-Aware Process Models. Massimiliano de Leoni, Jorge Munoz-Gama, Josep Carmona, Wil M. P. van der Aalst OTM Conferences 2014: 3-20PREPRINT

A Mobile Cloud Shared Workspace to Support Lessons-Learned in Construction Companies. Daniela Nunez, Andrés Neyem, Marcos Sepúlveda, Alfredo Serpell, Ximena Ferrada SCCC 2014: 17-20

Event-Based Real-Time Decomposed Conformance Analysis. Seppe K. L. M. vanden Broucke, Jorge Munoz-Gama, Josep Carmona, Bart Baesens, Jan Vanthienen OTM Conferences 2014: 345-363PREPRINT

Prototype design and evaluation of a computer supported system for multidiscipline meetings in a primary healthcare center. Cecilia Saint-Pierre, Esteban Piñones, Matías Rojas, Valeria Herskovic ChileCHI 2013: 5-9

Process Remaining Time Prediction Using Query Catalogs. Alfredo Bolt, Marcos Sepúlveda Business Process Management Workshops 2013: 54-65

Hierarchical Conformance Checking of Process Models Based on Event Logs. Jorge Munoz-Gama, Josep Carmona, Wil M. P. van der Aalst Petri Nets 2013: 291-310PREPRINT

SidebARs: improving awareness of off-screen elements in mobile augmented reality. Teresa Siu, Valeria Herskovic ChileCHI 2013: 36-41

Conformance Checking in the Large: Partitioning and Topology. Jorge Munoz-Gama, Josep Carmona, Wil M. P. van der Aalst BPM 2013: 130-145. BEST STUDENT PAPER AWARD.PREPRINT

Identifying the Awareness Mechanisms for Mobile Collaborative Applications. Valeria Herskovic, Sergio F. Ochoa, José A. Pino, Pedro Antunes, Emilio G. Ormeño CRIWG 2013: 241-256

Building a Domain Model for Mobile Collaborative Systems: Towards a Software Product Line. Pedro O. Rossel, Valeria Herskovic CRIWG 2013: 290-305

Modeling highly collaborative processes. Pedro Antunes, Valeria Herskovic, Sergio F. Ochoa, José A. Pino CSCWD 2013: 184-189

Towards a Technology for Caregivers’ Emotional Expression and Self-reflection. Carolina Fuentes, Valeria Herskovic, Jurgen Heysen, Monica Tentori UCAmI 2013: 143-150

Understanding presence awareness information needs among engineering students. Valeria Herskovic, H. Andrés Neyem, Sergio F. Ochoa, José A. Pino, Pedro Antunes CSCWD 2012: 258-264

Alignment Based Precision Checking. Arya Adriansyah, Jorge Munoz-Gama, Josep Carmona, Boudewijn F. van Dongen, Wil M. P. van der Aalst Business Process Management Workshops 2012: 137-149PREPRINT

Improving the initial response process in urban emergencies. Alvaro Monares, Sergio F. Ochoa, José A. Pino, Valeria Herskovic CSCWD 2012: 379-386

Insuring Sensitive Processes through Process Mining. Jorge Munoz-Gama, Isao Echizen UIC/ATC 2012: 447-454PREPRINT

A Visual Tool for Querying and Exploring XML Data. Ricardo Baeza-Yates, Cristian Barrera, Valeria Herskovic LA-WEB 2012: 24-27

Some observations from the analysis of an online discussion board. Sergio F. Ochoa, José A. Pino, Nelson Baloian, Pedro Antunes, Valeria Herskovic SMC 2012: 1280-1285

Increasing shared information availability during urban emergency responses. Alvaro Monares, Valeria Herskovic, David Suarez, Manuel J. Ibarra, Sergio F. Ochoa, José A. Pino CSCWD 2011: 677-684

Applying Clustering in Process Mining to Find Different Versions of a Business Process That Changes over Time. Daniela Luengo, Marcos Sepúlveda Business Process Management Workshops (1) 2011: 153-158

Enhancing precision in Process Conformance: Stability, confidence and severity. Jorge Munoz-Gama, Josep Carmona CIDM 2011: 184-191PREPRINT

Process Mining Manifesto. Wil M. P. van der Aalst, Arya Adriansyah, Ana Karla Alves de Medeiros, Franco Arcieri, Thomas Baier, Tobias Blickle, R. P. Jagadeesh Chandra Bose, Peter van den Brand, Ronald Brandtjen, Joos C. A. M. Buijs, Andrea Burattin, Josep Carmona, Malú Castellanos, Jan Claes, Jonathan Cook, Nicola Costantini, Francisco Curbera, Ernesto Damiani, Massimiliano de Leoni, Pavlos Delias, Boudewijn F. van Dongen, Marlon Dumas, Schahram Dustdar, Dirk Fahland, Diogo R. Ferreira, Walid Gaaloul, Frank van Geffen, Sukriti Goel, Christian W. Günther, Antonella Guzzo, Paul Harmon, Arthur H. M. ter Hofstede, John Hoogland, Jon Espen Ingvaldsen, Koki Kato, Rudolf Kuhn, Akhil Kumar, Marcello La Rosa, Fabrizio Maria Maggi, Donato Malerba, R. S. Mans, Alberto Manuel, Martin McCreesh, Paola Mello, Jan Mendling, Marco Montali, Hamid R. Motahari Nezhad, Michael zur Muehlen, Jorge Munoz-Gama, Luigi Pontieri, Joel Ribeiro, Anne Rozinat, Hugo Seguel Pérez, Ricardo Seguel Pérez, Marcos Sepúlveda, Jim Sinur, Pnina Soffer, Minseok Song, Alessandro Sperduti, Giovanni Stilo, Casper Stoel, Keith D. Swenson, Maurizio Talamo, Wei Tan, Chris Turner, Jan Vanthienen, George Varvaressos, Eric Verbeek, Marc Verdonk, Roberto Vigo, Jianmin Wang, Barbara Weber, Matthias Weidlich, Ton Weijters, Lijie Wen, Michael Westergaard, Moe Thandar Wynn Business Process Management Workshops (1) 2011: 169-194PDF

Awareness Checklist: Reviewing the Quality of Awareness Support in Collaborative Applications. Pedro Antunes, Cláudio Sapateiro, José A. Pino, Valeria Herskovic, Sergio F. Ochoa CRIWG 2010: 202-217

Temporal Specification of Business Processes through Project Planning Tools. Camilo Flores, Marcos Sepúlveda Business Process Management Workshops 2010: 85-96

A Fresh Look at Precision in Process Conformance. Jorge Munoz-Gama, Josep Carmona BPM 2010: 211-226PREPRINT

A Simple and Portable Command Post to Coordinate Search and Rescue Activities in Disaster Relief Efforts. Rodrigo Bartels, Valeria Herskovic, Alvaro Monares, Sergio F. Ochoa, José A. Pino, Marcos R. S. Borges CRIWG 2010: 337-344

Increasing Opportunities for Interaction in Time-Critical Mobile Collaborative Settings. Valeria Herskovic, David A. Mejia, Jesús Favela, Alberto L. Morán, Sergio F. Ochoa, José A. Pino CRIWG 2009: 41-48

Modeling groupware for mobile collaborative work. Valeria Herskovic, Sergio F. Ochoa, José A. Pino CSCWD 2009: 384-389

MobileMap: A collaborative application to support emergency situations in urban areas. Alvaro Monares, Sergio F. Ochoa, José A. Pino, Valeria Herskovic, H. Andrés Neyem CSCWD 2009: 432-437

Attention-Based Management of Information Flows in Synchronous Electronic Brainstorming. Antonio Ferreira, Valeria Herskovic, Pedro Antunes CRIWG 2008: 1-16

General requirements to design mobile shared workspaces. Valeria Herskovic, Sergio F. Ochoa, José A. Pino, H. Andrés Neyem CSCWD 2008: 582-587

Evaluation Methods for Groupware Systems. Valeria Herskovic, José A. Pino, Sergio F. Ochoa, Pedro Antunes CRIWG 2007: 328-336

A Strategy to Automatically Feed OMS and Implement Information Privacy. Sergio F. Ochoa, Valeria Herskovic, José A. Pino CSCWD 2007: 846-851

A Model to Incorporate Privacy in Organizational Memory Systems. Valeria Herskovic, Sergio F. Ochoa, José A. Pino CSCWD 2006: 989-994

Street Address Correction Based on Spelling Techniques. Patricio Mois, Marcos Sepúlveda, Humberto Proschle BNCOD 2005: 166-172

Parallel Local Search on a Computer Network. Alvaro E. Campos, Miguel Nussbaum, Ricardo Schmutzer, Marcos Sepúlveda Parallel and Distributed Computing and Systems 1995: 174-177

Conformance Checking and Diagnosis in Process Mining – Comparing Observed and Modeled Processes. Jorge Munoz-Gama: Springer 2016, ISBN 978-3-319-49450-0, pp. 1-195

Conformance Checking. Jorge Munoz-Gama: Encyclopedia of Big Data Technologies. Springer 2019PREPRINT

Using Process Mining in Healthcare. Niels Martin, Nils Wittig, Jorge Munoz-Gama: In "Process Mining Handbook". Springer 2022, pp. 416-444

Process Mining in Healthcare. Carlos Fernandez-Llatas, Jorge Munoz-Gama, Niels Martin, Owen Johnson, Marcos Sepulveda, Emmanuel Helm: In "Interactive Process Mining in Healthcare". Springer 2020, ISBN 978-3-030-53993-1, pp. 41-52

Interactive Process Mining in Surgery with Real Time Location Systems: Interactive Trace Correction Carlos Fernandez-Llatas, Jose Miguel Benedi, Jorge Munoz Gama, Marcos Sepulveda, Eric Rojas, Salvador Vera, Vicente Traver: In "Interactive Process Mining in Healthcare". Springer 2020, ISBN 978-3-030-53993-1, pp. 181-202

Interactive Process Mining for Medical Training. Jorge Munoz-Gama, Victor Galvez, Rene de la Fuente, Marcos Sepúlveda, Ricardo Fuentes: In "Interactive Process Mining in Healthcare". Springer 2020, ISBN 978-3-030-53993-1, pp. 233-242

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