Publications

[CCBOOK]

Conformance Checking and Diagnosis in Process Mining – Comparing Observed and Modeled Processes. Jorge Munoz-Gama: Springer 2016, ISBN 978-3-319-49450-0, pp. 1-195

DOI: 10.1007/978-3-319-49451-7

[CCPEDIA]

Conformance Checking. Jorge Munoz-Gama:
Encyclopedia of Big Data Technologies. Springer 2019PREPRINT

DOI: 10.1007/978-3-319-63962-8_89-1

[PMHB]

Using Process Mining in Healthcare. Niels Martin, Nils Wittig, Jorge Munoz-Gama: In “Process Mining Handbook”. Springer 2022, pp. 416-444

DOI: 10.1007/978-3-031-08848-3_14

[PMHCH]

Process Mining in Healthcare. Carlos Fernandez-Llatas, Jorge Munoz-Gama, Niels Martin, Owen Johnson, Marcos Sepulveda, Emmanuel Helm: In “Interactive Process Mining in Healthcare”. Springer 2020, ISBN 978-3-030-53993-1, pp. 41-52

DOI: 10.1007/978-3-030-53993-1_4

[RTLSCH]

Interactive Process Mining in Surgery with Real Time Location Systems: Interactive Trace Correction Carlos Fernandez-Llatas, Jose Miguel Benedi, Jorge Munoz Gama, Marcos Sepulveda, Eric Rojas, Salvador Vera, Vicente Traver: In “Interactive Process Mining in Healthcare”. Springer 2020, ISBN 978-3-030-53993-1, pp. 181-202

DOI: 10.1007/978-3-030-53993-1_11

[POMECH]

Interactive Process Mining for Medical Training. Jorge Munoz-Gama, Victor Galvez, Rene de la Fuente, Marcos Sepúlveda, Ricardo Fuentes: In “Interactive Process Mining in Healthcare”. Springer 2020, ISBN 978-3-030-53993-1, pp. 233-242

DOI: 10.1007/978-3-030-53993-1_14

[BPMW2021]

On the Systematic Analysis of Process Landscape Method Implementation Using Grounded Theory. Fernanda Gonzalez-Lopez, Jorge Munoz-Gama, Paolo Fabia, Alberto Jara: Business Process Management Workshops 2021: 273-285TR

DOI: 10.1007/978-3-030-94343-1_21

[TICXED2021]

CAI Asynchronous Methodology for Emergency Remote Teaching: An Experience in Introduction to Programming. Jorge Munoz-Gama, Juan Salas-Morales, and Valeria Herskovic: TICXED 2021

[TICXED2020b]

FAIS: Un Sistema para el Aprendizaje Efectivo de Nombres en Clases Masivas. Jorge Munoz-Gama,Raul Alvarez-Esteban, José Montalva-Carmona, and Jorge Baier: TICXED 2020

DOI: 10.1109/SCCC51225.2020.9281182

[TICXED2020a]

OSTIA: Una Alternativa de Bajo Coste para Evaluaciones Sumativas Cortas en Cursos Masivos de Programación. Juan Salas-Morales and Jorge Munoz-Gama: TICXED 2020

DOI: 10.1109/SCCC51225.2020.9281261

[LALA2020]

BackPack Process Model (BPPM): Curricular Analytics through Process Mining. Jorge Munoz-Gama,Jorge Maldonado-Mahauad, Juan Pablo Salazar, Diego Bustamante, Marcos Sepúlveda: LALA 2020

[BPMD2019]

POMElog: Generating Event Logs from Unplugged Processes. Luis Leiva, Jorge Munoz-Gama, Juan Salas-Morales, Víctor Gálvez, Wai Lam Jonathan Lee, Rene de la Fuente, Ricardo Fuentes, Marcos Sepúlveda:
BPMD 2019: 189-193PDF

DOI: Vol-2420/papeDT15.pdf

[CHIEA2019]

Unpacking the Infrastructuring Work of Patients and Caregivers around the World. Yunan Chen, Nervo Verdezoto, Xinning Gui, Xiaojuan Ma, Claus Bossen, Naveen Bagalkot, Valeria Herskovic, Bernd Ploderer CHI Extended Abstracts 2019

DOI: 10.1145/3290607.3299021

[CHIEA2019]

New Directions for the IoT: Automate, Share, Build, and Care. Carolina Fuentes, Martin Porcheron, Joel E. Fischer, Enrico Costanza, Nervo Verdezoto, Valeria Herskovic, Oren Zuckerman, Leila Takayama CHI Extended Abstracts 2019

DOI: 10.1145/3290607.3299000

[INTERACT2019]

Aestimo: A Tangible Kit to Evaluate Older Adults’ User Experience. Iyubanit Rodríguez, Maria Karyda, Andrés Lucero, Valeria Herskovic INTERACT (1) 2019: 13-32

DOI: 10.1007/978-3-030-29381-9_2

[SCCC2019]

The Case Ordering Problem in Surgical Procedural Training through Process Mining. Felipe Cornejo, Cristian Fazio, Jorge Munoz-Gama, Marcos Sepúlveda, Ricardo Fuentes, Rene de la Fuente SCCC 2019: 1-7PREPRINT

DOI: 10.1109/SCCC49216.2019.8966431

[LALA2019]

Describing educational trajectories of engineering students in individual high-failure rate coursesthat lead to late dropout. Juan Pablo Salazar-Fernandez, Marcos Sepúlveda, Jorge Munoz-Gama: LALA 2019PDF

DOI: Vol-2425/paper03

[PODS4H2019]

Understanding Undesired Procedural Behavior in Surgical Training: The Instructor Perspective. Víctor Gálvez, Cesar Meneses, Gonzalo Fagalde, Jorge Munoz-Gama, Marcos Sepúlveda, Ricardo Fuentes, Rene de la Fuente: Business Process Management Workshops 2019: 471-482. BEST STUDENT PAPER AWARD.PREPRINT

DOI: 10.1007/978-3-030-37453-2_38

[PODS4H2019b]

Clinical Guidelines: A Crossroad of Many Research Areas. Challenges and Opportunities in Process Mining for Healthcare. Roberto Gatta, Mauro Vallati, Carlos Fernández-Llatas, Antonio Martinez-Millana, Stefania Orini, Lucia Sacchi, Jacopo Lenkowicz, Mar Marcos, Jorge Munoz-Gama, Michel Cuendet, Berardino De Bari, Luis Marco-Ruiz, Alessandro Stefanini, Maurizio Castellano: Business Process Management Workshops 2019: 545-556 (2019)PREPRINT

DOI: 10.1007/978-3-030-37453-2_44

[EDUCON2019]

Influence of Student Diversity on Educational Trajectories in Engineering High-Failure Rate Courses that Lead to Late Dropout. Juan Pablo Salazar-Fernandez, Marcos Sepúlveda, Jorge Munoz-Gama: EDUCON 2019: 607-616 (2019)

DOI: 10.1109/EDUCON.2019.8725143

[BPMW2018]

Improving Merging Conditions for Recomposing Conformance Checking. Wai Lam Jonathan Lee, Jorge Munoz-Gama, H. M. W. Verbeek, Wil M. P. van der Aalst, Marcos Sepúlveda Business Process Management Workshops 2018: 31-43PREPRINT

DOI: 10.1007/978-3-030-11641-5_3

[CHIEA2018]

Exploring Tangible Ways to Evaluate User Experience for Elders. Iyubanit Rodriguez, Maria Karyda, Andrés Lucero, Valeria Herskovic CHI Extended Abstracts 2018

DOI: 10.1145/3170427.3188450

[BPMD2018]

OpyenXES: A Complete Python Library for the eXtensible Event Stream Standard. Hernan Valdivieso, Wai Lam Jonathan Lee, Jorge Munoz-Gama, Marcos Sepúlveda BPM (Dissertation/Demos/Industry) 2018: 71-75PDF

DOI: Vol-2196/BPM_2018_paper_15.pdf

[UCAML2018]

Analízate: Towards a Platform to Analyze Activities and Emotional States of Informal Caregivers. Ignacio Astudillo, Carolina Fuentes, Valeria Herskovic UCAmI 2018: 1205

DOI: 10.3390/proceedings2191205

[BPMW2018]

Tailored Process Feedback Through Process Mining for Surgical Procedures in Medical Training: The Central Venous Catheter Case. Ricardo Lira, Juan Salas-Morales, Rene de la Fuente, Ricardo Fuentes, Marcos Sepúlveda, Michael Arias, Valeria Herskovic, Jorge Munoz-Gama Business Process Management Workshops 2018: 163-174. BEST PAPER AWARD.PREPRINT

DOI: 10.1007/978-3-030-11641-5_13

[UCAML2018]

Evitapp: Persuasive Application for Physical Activity and Smoking Cessation. Antonio Bascur, Pedro O. Rossel, Valeria Herskovic, Claudia Martínez-Carrasco UCAmI 2018: 1208

DOI: 10.3390/proceedings2191208

[BPMW2018b]

Analyzing Medical Emergency Processes with Process Mining: The Stroke Case. Carlos Fernández-Llatas, Gema Ibáñez-Sánchez, Angeles Celda, Jesás Mandingorra, Lucia Aparici Tortajada, Antonio Martinez-Millana, Jorge Munoz-Gama, Marcos Sepúlveda, Eric Rojas, Víctor Gálvez, Daniel Capurro, Vicente Traver Business Process Management Workshops 2018: 214-225PREPRINT

DOI: 10.1007/978-3-030-11641-5_17

[BPMW2018c]

Analysis of Emergency Room Episodes Duration Through Process Mining. Eric Rojas, Andres Cifuentes, Andrea Burattin, Jorge Munoz-Gama, Marcos Sepúlveda, Daniel Capurro Business Process Management Workshops 2018: 251-263PREPRINT

DOI: 10.1007/978-3-030-11641-5_20

[SCCC2018]

Constraint Bag Process Model: An Interdisciplinary Process Mining Approach to Lean Construction. Daniel Pérez, Camilo Ruiz-Tagle, Jorge Munoz-Gama, Michael Arias, Luis Fernando Alarcón, Marcos Sepúlveda SCCC 2018: 1-8PREPRINT

DOI: 10.1109/SCCC.2018.8705238

[SOCHEDI2018]

Análisis de las Trayectorias Educacionales en Cursos Críticos, Que Llevan a Egreso Tardío EnIngeniería Civil en Obras Civiles, Mediante Minería de Procesos. Juan Pablo Salazar, Jorge Munoz-Gama, Marcos Sepúlveda, Gert Janssenswillen SOCHEDI (2018)PDF

[CEI2018]

Incorporando la perspectiva de proceso mediante Process Mining al entrenamiento de destrezasprocedurales en educación médica. Juan Salas-Morales, Jorge Munoz-Gama: III Congreso de Estudiantes de Ingeniería (2018)

[BPMW2017]

Towards a Taxonomy of Human Resource Allocation Criteria. Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda Business Process Management Workshops 2017: 475-483PREPRINT

DOI: 10.1007/978-3-319-74030-0_37

[BPMD2017]

Replay using Recomposition: Alignment-Based Conformance Checking in the Large. Wai Lam Jonathan Lee, H. M. W. Verbeek, Jorge Munoz-Gama, Wil M. P. van der Aalst, Marcos Sepúlveda BPM (Demos) 2017PDF

DOI: Vol-1920/BPM_2017_paper_157.pdf

[HICSS2017]

Are Notifications a Challenge for Older People?: A Study Comparing Two Types of Notifications. Iyubanit Rodriguez, Carolina Fuentes, Valeria Herskovic, José A. Pino HICSS 2017: 1-9

DOI: 10.24251/HICSS.2017.444

[BPMD2017b]

PALIA-ER: Bringing Question-Driven Process Mining Closer to the Emergency Room. Eric Rojas, Carlos Fernández-Llatas, Vicente Traver, Jorge Munoz-Gama, Marcos Sepúlveda, Valeria Herskovic, Daniel Capurro BPM (Demos) 2017PDF

DOI: Vol-1920/BPM_2017_paper_155.pdf

[UCAML2017]

InMyDay: A Digital Diary to Promote Self-care Among Elders. Marcelo Fernández, Iyubanit Rodriguez, Pedro O. Rossel, Carolina Fuentes, Valeria Herskovic UCAmI 2017: 486-497

DOI: 10.1007/978-3-319-67585-5_49

[CRIWG2017]

Analysis of Multidisciplinary Collaboration in Primary Healthcare: The Chilean Case. Cecilia Saint-Pierre, Valeria Herskovic, Marcos Sepúlveda CRIWG 2017: 244-251

DOI: 10.1007/978-3-319-63874-4_18

[SIGCSE2017]

Understanding Student Interactions in Capstone Courses to Improve Learning Experiences. Andrés Neyem, Juan Diaz-Mosquera, Jorge Munoz-Gama, Jaime Navon SIGCSE 2017: 423-428. EXEMPLARY PAPER AWARD

DOI: 10.1145/3017680.3017716

[UCAML2017]

StraightenUp: Implementation and Evaluation of a Spine Posture Wearable. Gabriela Cajamarca, Iyubanit Rodriguez, Valeria Herskovic, Mauricio Campos UCAmI 2017: 655-665

DOI: 10.1007/978-3-319-67585-5_64

[CLSC2017]

Entrenamiento en Destrezas Procedurales, Oportunidades desde el Ánalisis de Minería de Procesos. René de la Fuente, Ricardo Fuentes, Jorge Munoz-Gama, Marcos Sepúlveda: Congreso Latinoamericano de Simulación Clínica 2017. (2017)

[CCA2017]

Entrenamiento en Instalación de Accesos Venosos Centrales, en Destrezas Procedurales, Opor-tunidades desde el Ánalisis de Minería de Procesos. Ricardo Fuentes, Jorge Munoz-Gama, MarcosSepúlveda, René de la Fuente: Congreso Chileno de Anestesiología 2017. (2017)

[UCA2016]

B-ePain: a wearable interface to self-report pain and emotions. Iyubanit Rodriguez, Valeria Herskovic, Carolina Fuentes, Mauricio Campos UbiComp Adjunct 2016: 1120-1125

DOI: 10.1145/2968219.2972719

[BPMD2016]

ResRec: A Multi-criteria Tool for Resource Recommendation. Michael Arias, Eric Rojas, Wai Lam Jonathan Lee, Jorge Munoz-Gama, Marcos Sepúlveda BPM (Demos) 2016: 17-22PDF

DOI: Vol-1789/bpm-demo-2016-paper4.pdf

[TEI2016]

Making Communication Frequency Tangible: How Green Is My Tree? Carolina Fuentes, Iyubanit Rodriguez, Valeria Herskovic Tangible and Embedded Interaction 2016: 434-440

DOI: 10.1145/2839462.2856528

[BPMW2016]

A Multi-criteria Approach for Team Recommendation. Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda Business Process Management Workshops 2016: 384-396PREPRINT

DOI: 10.1007/978-3-319-58457-7_28

[UCAML2016]

Monitoring Chronic Pain: Comparing Wearable and Mobile Interfaces. Iyubanit Rodriguez, Carolina Fuentes, Valeria Herskovic, Mauricio Campos UCAmI (1) 2016: 234-245

DOI: 10.1007/978-3-319-48746-5_24

[SCCC2016]

Business process analysis in advertising: An extension to a methodology based on process mining projects. Anibal Silva Osses, Luiz Quelves Da Silva, Bernardita Fernandez Cobo, Michael Arias, Eric Rojas, Jorge Munoz-Gama, Marcos Sepúlveda Fernadez SCCC 2016: 1-12PREPRINT

DOI: 10.1109/SCCC.2016.7836000

[CLEI2016]

Exploring differences in how learners navigate in MOOCs based on self-regulated learning and learning styles: A process mining approach. Jorge J. Maldonado, Rene Palta, Jorge Vazquez, Jorge L.Bermeo, Mar Pérez-Sanagustín, Jorge Munoz-Gama CLEI 2016 (2016)

DOI: 10.1109/CLEI.2016.7833356

[AHEALTH2015]

EmoBall: A Study on a Tangible Interface to Self-report Emotional Information Considering Digital Competences. Carolina Fuentes, Iyubanit Rodriguez, Valeria Herskovic AmIHEALTH 2015: 189-200

DOI: 10.1007/978-3-319-26508-7_19

[HINF2015]

Clinical Processes and Its Data, What Can We Do with Them? Eric Rojas Cordoba, Michael Arias, Marcos Sepúlveda HEALTHINF 2015: 642-647

[BPMW2015]

A Framework for Recommending Resource Allocation Based on Process Mining. Michael Arias, Eric Rojas, Jorge Munoz-Gama, Marcos Sepúlveda Business Process Management Workshops 2015: 458-470PREPRINT

DOI: 10.1007/978-3-319-42887-1_37

[CLIHC2015]

Measuring User Experience in Latin America: An Exploratory Survey. Carmen Gerea, Valeria Herskovic CLIHC 2015: 19:1-19:4

DOI: 10.1145/2824893.2824914

[CSCWD2015]

SINCOM: Communicating grandparents and grandchildren living at a distance. Iyubanit Rodriguez, Macarena Oteo, Samuel Gleisner, Valeria Herskovic CSCWD 2015: 153-158

DOI: 10.1109/CSCWD.2015.7230950

[UCAML2015]

User Interfaces for Self-reporting Emotions: A Systematic Literature Review. Carolina Fuentes, Carmen Gerea, Valeria Herskovic, Maira Marques, Iyubanit Rodriguez, Pedro O. Rossel UCAmI 2015: 321-333

DOI: 10.1007/978-3-319-26401-1_30

[CSCWD2014]

Modeling interactions in human-centric wireless sensor networks. Alvaro Monares, Sergio F. Ochoa, Valeria Herskovic, Rodrigo M. Santos, José A. Pino CSCWD 2014: 661-666

DOI: 10.1109/CSCWD.2014.6846923

[BPMW2014]

Experimenting with an OLAP Approach for Interactive Discovery in Process Mining. Gustavo Pizarro, Marcos Sepúlveda Business Process Management Workshops 2014: 317-329

DOI: 10.1007/978-3-319-15895-2_27

[OTMC2014]

Decomposing Alignment-Based Conformance Checking of Data-Aware Process Models. Massimiliano de Leoni, Jorge Munoz-Gama, Josep Carmona, Wil M. P. van der Aalst OTM Conferences 2014: 3-20PREPRINT

DOI: 10.1007/978-3-662-45563-0_1

[SCCC2014]

A Mobile Cloud Shared Workspace to Support Lessons-Learned in Construction Companies. Daniela Nunez, Andrés Neyem, Marcos Sepúlveda, Alfredo Serpell, Ximena Ferrada SCCC 2014: 17-20

DOI: 10.1109/SCCC.2014.19

[OTMC2014b]

Event-Based Real-Time Decomposed Conformance Analysis. Seppe K. L. M. vanden Broucke, Jorge Munoz-Gama, Josep Carmona, Bart Baesens, Jan Vanthienen OTM Conferences 2014: 345-363PREPRINT

DOI: 10.1007/978-3-662-45563-0_20

[CCHI2013]

Prototype design and evaluation of a computer supported system for multidiscipline meetings in a primary healthcare center. Cecilia Saint-Pierre, Esteban Piñones, Matías Rojas, Valeria Herskovic ChileCHI 2013: 5-9

DOI: 10.1145/2535597.2535599

[BPMW2013]

Process Remaining Time Prediction Using Query Catalogs. Alfredo Bolt, Marcos Sepúlveda Business Process Management Workshops 2013: 54-65

DOI: 10.1007/978-3-319-06257-0_5

[PN2013]

Hierarchical Conformance Checking of Process Models Based on Event Logs. Jorge Munoz-Gama, Josep Carmona, Wil M. P. van der Aalst Petri Nets 2013: 291-310PREPRINT

DOI: 10.1007/978-3-642-38697-8_16

[CCHI2013]

SidebARs: improving awareness of off-screen elements in mobile augmented reality. Teresa Siu, Valeria Herskovic ChileCHI 2013: 36-41

DOI: 10.1145/2535597.2535608

[BPM2013]

Conformance Checking in the Large: Partitioning and Topology. Jorge Munoz-Gama, Josep Carmona, Wil M. P. van der Aalst BPM 2013: 130-145. BEST STUDENT PAPER AWARD.PREPRINT

DOI: 10.1007/978-3-642-40176-3_11

[CRIWG2013]

Identifying the Awareness Mechanisms for Mobile Collaborative Applications. Valeria Herskovic, Sergio F. Ochoa, José A. Pino, Pedro Antunes, Emilio G. Ormeño CRIWG 2013: 241-256

DOI: 10.1007/978-3-642-41347-6_18

[CRIWG2013]

Building a Domain Model for Mobile Collaborative Systems: Towards a Software Product Line. Pedro O. Rossel, Valeria Herskovic CRIWG 2013: 290-305

DOI: 10.1007/978-3-642-41347-6_21

[CSCWD2013]

Modeling highly collaborative processes. Pedro Antunes, Valeria Herskovic, Sergio F. Ochoa, José A. Pino CSCWD 2013: 184-189

DOI: 10.1109/CSCWD.2013.6580960

[UCAML2013]

Towards a Technology for Caregivers’ Emotional Expression and Self-reflection. Carolina Fuentes, Valeria Herskovic, Jurgen Heysen, Monica Tentori UCAmI 2013: 143-150

DOI: 10.1007/978-3-319-03176-7_19

[CSCWD2012]

Understanding presence awareness information needs among engineering students. Valeria Herskovic, H. Andrés Neyem, Sergio F. Ochoa, José A. Pino, Pedro Antunes CSCWD 2012: 258-264

DOI: 10.1109/CSCWD.2012.6221827

[BPMW2012]

Alignment Based Precision Checking. Arya Adriansyah, Jorge Munoz-Gama, Josep Carmona, Boudewijn F. van Dongen, Wil M. P. van der Aalst Business Process Management Workshops 2012: 137-149PREPRINT

DOI: 10.1007/978-3-642-36285-9_15

[CSCWD2012]

Improving the initial response process in urban emergencies. Alvaro Monares, Sergio F. Ochoa, José A. Pino, Valeria Herskovic CSCWD 2012: 379-386

DOI: 10.1109/CSCWD.2012.6221846

[UICATC2012]

Insuring Sensitive Processes through Process Mining. Jorge Munoz-Gama, Isao Echizen UIC/ATC 2012: 447-454PREPRINT

DOI: 10.1109/UIC-ATC.2012.83

[LAWEB2012]

A Visual Tool for Querying and Exploring XML Data. Ricardo Baeza-Yates, Cristian Barrera, Valeria Herskovic LA-WEB 2012: 24-27

DOI: 10.1109/LA-WEB.2012.20

[SMC2012]

Some observations from the analysis of an online discussion board. Sergio F. Ochoa, José A. Pino, Nelson Baloian, Pedro Antunes, Valeria Herskovic SMC 2012: 1280-1285

DOI: 10.1109/ICSMC.2012.6377909

[CSCWD2011]

Increasing shared information availability during urban emergency responses. Alvaro Monares, Valeria Herskovic, David Suarez, Manuel J. Ibarra, Sergio F. Ochoa, José A. Pino CSCWD 2011: 677-684

DOI: 10.1109/CSCWD.2011.5960191

[BPMW2011]

Applying Clustering in Process Mining to Find Different Versions of a Business Process That Changes over Time. Daniela Luengo, Marcos Sepúlveda Business Process Management Workshops (1) 2011: 153-158

DOI: 10.1007/978-3-642-28108-2_15

[CIDM2011]

Enhancing precision in Process Conformance: Stability, confidence and severity. Jorge Munoz-Gama, Josep Carmona CIDM 2011: 184-191PREPRINT

DOI: 10.1007/978-3-642-28108-2_19

[BPMW2011]

Process Mining Manifesto. Wil M. P. van der Aalst, Arya Adriansyah, Ana Karla Alves de Medeiros, Franco Arcieri, Thomas Baier, Tobias Blickle, R. P. Jagadeesh Chandra Bose, Peter van den Brand, Ronald Brandtjen, Joos C. A. M. Buijs, Andrea Burattin, Josep Carmona, Malú Castellanos, Jan Claes, Jonathan Cook, Nicola Costantini, Francisco Curbera, Ernesto Damiani, Massimiliano de Leoni, Pavlos Delias, Boudewijn F. van Dongen, Marlon Dumas, Schahram Dustdar, Dirk Fahland, Diogo R. Ferreira, Walid Gaaloul, Frank van Geffen, Sukriti Goel, Christian W. Günther, Antonella Guzzo, Paul Harmon, Arthur H. M. ter Hofstede, John Hoogland, Jon Espen Ingvaldsen, Koki Kato, Rudolf Kuhn, Akhil Kumar, Marcello La Rosa, Fabrizio Maria Maggi, Donato Malerba, R. S. Mans, Alberto Manuel, Martin McCreesh, Paola Mello, Jan Mendling, Marco Montali, Hamid R. Motahari Nezhad, Michael zur Muehlen, Jorge Munoz-Gama, Luigi Pontieri, Joel Ribeiro, Anne Rozinat, Hugo Seguel Pérez, Ricardo Seguel Pérez, Marcos Sepúlveda, Jim Sinur, Pnina Soffer, Minseok Song, Alessandro Sperduti, Giovanni Stilo, Casper Stoel, Keith D. Swenson, Maurizio Talamo, Wei Tan, Chris Turner, Jan Vanthienen, George Varvaressos, Eric Verbeek, Marc Verdonk, Roberto Vigo, Jianmin Wang, Barbara Weber, Matthias Weidlich, Ton Weijters, Lijie Wen, Michael Westergaard, Moe Thandar Wynn Business Process Management Workshops (1) 2011: 169-194PDF

DOI: 10.1007/978-3-642-28108-2_19

[CRIWG2010]

Awareness Checklist: Reviewing the Quality of Awareness Support in Collaborative Applications. Pedro Antunes, Cláudio Sapateiro, José A. Pino, Valeria Herskovic, Sergio F. Ochoa CRIWG 2010: 202-217

DOI: 10.1007/978-3-642-15714-1_16

[BPMW2010]

Temporal Specification of Business Processes through Project Planning Tools. Camilo Flores, Marcos Sepúlveda Business Process Management Workshops 2010: 85-96

DOI: 10.1007/978-3-642-20511-8_8

[BPM2010]

A Fresh Look at Precision in Process Conformance. Jorge Munoz-Gama, Josep Carmona BPM 2010: 211-226PREPRINT

DOI: 10.1007/978-3-642-15618-2_16

[CRIWG2010]

A Simple and Portable Command Post to Coordinate Search and Rescue Activities in Disaster Relief Efforts. Rodrigo Bartels, Valeria Herskovic, Alvaro Monares, Sergio F. Ochoa, José A. Pino, Marcos R. S. Borges CRIWG 2010: 337-344

DOI: 10.1007/978-3-642-15714-1_25

[CRIWG2009]

Increasing Opportunities for Interaction in Time-Critical Mobile Collaborative Settings. Valeria Herskovic, David A. Mejia, Jesús Favela, Alberto L. Morán, Sergio F. Ochoa, José A. Pino CRIWG 2009: 41-48

DOI: 10.1007/978-3-642-04216-4_4

[CSCWD2009]

Modeling groupware for mobile collaborative work. Valeria Herskovic, Sergio F. Ochoa, José A. Pino CSCWD 2009: 384-389

DOI: 10.1109/CSCWD.2009.4968089

[CSCWD2009]

MobileMap: A collaborative application to support emergency situations in urban areas. Alvaro Monares, Sergio F. Ochoa, José A. Pino, Valeria Herskovic, H. Andrés Neyem CSCWD 2009: 432-437

DOI: 10.1109/CSCWD.2009.4968097

[CRIWG2008]

Attention-Based Management of Information Flows in Synchronous Electronic Brainstorming. Antonio Ferreira, Valeria Herskovic, Pedro Antunes CRIWG 2008: 1-16

DOI: 10.1007/978-3-540-92831-7_1

[CSCWD2008]

General requirements to design mobile shared workspaces. Valeria Herskovic, Sergio F. Ochoa, José A. Pino, H. Andrés Neyem CSCWD 2008: 582-587

DOI: 10.1109/CSCWD.2008.4537043

[CRIWG2007]

Evaluation Methods for Groupware Systems. Valeria Herskovic, José A. Pino, Sergio F. Ochoa, Pedro Antunes CRIWG 2007: 328-336

DOI: 10.1007/978-3-540-74812-0_26

[CSCWD2007]

A Strategy to Automatically Feed OMS and Implement Information Privacy. Sergio F. Ochoa, Valeria Herskovic, José A. Pino CSCWD 2007: 846-851

DOI: 10.1109/CSCWD.2007.4281547

[CSCWD2006]

A Model to Incorporate Privacy in Organizational Memory Systems. Valeria Herskovic, Sergio F. Ochoa, José A. Pino CSCWD 2006: 989-994

DOI: 10.1109/CSCWD.2006.253185

[BNCOD2005]

Street Address Correction Based on Spelling Techniques. Patricio Mois, Marcos Sepúlveda, Humberto Proschle BNCOD 2005: 166-172

DOI: 10.1007/11511854_15

[PDCS1995]

Parallel Local Search on a Computer Network. Alvaro E. Campos, Miguel Nussbaum, Ricardo Schmutzer, Marcos Sepúlveda Parallel and Distributed Computing and Systems 1995: 174-177

[PeerJ2022]

When does self-report of pain occur?: A study of older adults Iyubanit Rodríguez​, Gabriela Cajamarca, Valeria Herskovic: PeerJ 10:e13716

DOI: 10.7717/peerj.13716

[IJHCS2022]

Understanding experiences and expectations from active, independent older women in Chile towards technologies to manage their health Gabriela Cajamarca, Valeria Herskovic: International Journal of Human-Computer Studies 166 (102867) 2022

DOI: 10.1080/0142159X.2022.2073209

[MT2022]

Process-oriented metrics to provide feedback and assess the performance of students who are learning surgical procedures: The percutaneous dilatational tracheostomy case. Juan José Martínez,V íctor Galvez-Yanjari, Rene de la Fuente, Catalina Kychenthal, Eduardo Kattan, Sebastián Bravo, Jorge Munoz-Gama, and Marcos Sepúlveda: Medical Teacher (2022)

DOI: 10.1080/0142159X.2022.2073209

[JTAER2022]

Transitioning from Multichannel to Omnichannel Customer Experience in Service-Based Companies: Challenges and Coping Strategies Carmen Gerea, Valeria Herskovic J. Theor. Appl. Electron. Commer. Res. 2022, 17(2), 394-413PDF

DOI: 10.3390/jtaer17020021

[AS2022]

Domain Model Based Design of Business Process Architectures. Fernanda Gonzalez-Lopez, Guillermo Bustos, Jorge Munoz-Gama, and Marcos Sepúlveda: Appl. Sci. 12-5 2563 (2022)PDF

DOI: 10.3390/app12052563

[JBI2022]

Process Mining for Healthcare: Characteristics and Challenges. Jorge Munoz-Gama, Niels Martin, Carlos Fernandez-Llatas, Owen A. Johnson, Marcos Sepúlveda, Emmanuel Helm, Victor Galvez-Yanjari, Eric Rojas, Antonio Martinez-Millana, et al.: Journal of Biomedical Informatics 127 (2022)PDF

DOI: 10.1016/j.jbi.2022.103994

[PEERJ2022]

Social+Me: a persuasive application to increase communication between students and their support networks in Southern Chile Fabián Fernández-Vera, Denisse C. Urrutia, Pedro O. Rossel​, Valeria Herskovic, Carolina Fuentes PeerJ Computer Science (2022)

DOI: 10.7717/peerj-cs.848

[AS2021b]

Backpack Process Model (BPPM): A Process Mining Approach for Curricular Analytics. Juan Pablo Salazar-Fernandez, Jorge Munoz-Gama, Jorge Maldonado-Mahauad, Diego Bustamante, Marcos Sepúlveda:
Appl. Sci. 11(9), 4265 (2021)PDF

DOI: 10.3390/app11094265

[SOSYM2021]

Case model landscapes: toward an improved representation of knowledge-intensive processes using the fCM-language. Fernanda Gonzalez-Lopez, Luise Pufahl, Jorge Munoz-Gama, Valeria Herskovic, Marcos Sepúlveda: Software and Systems Modeling (2021)PREPRINT

DOI: 10.1007/s10270-021-00885-y

[SU2021]

Omnichannel Customer Experience and Management: An Integrative Review and Research Agenda Carmen Gerea, Fernanda Gonzalez‐Lopez and Valeria Herskovic Sustainability 13, 2824 (2021)PDF

DOI: 10.3390/su13052824

[AS2021]

Curricular Analytics to Characterize Educational Trajectories in High-Failure Rate Courses That Lead to Late Dropout. Juan Pablo Salazar-Fernandez, Marcos Sepúlveda, Jorge Munoz-Gama, Miguel Nussbaum: Appl. Sci. 2021, 11(4), 1436 (2021)PDF

DOI: 10.3390/app11041436

[TOCE2021]

A real-world approach to motivate students on the first class of a computer science course. Alessio Bellino, Valeria Herskovic, Michael Hund, Jorge Munoz-Gama: ACM Transactions on Computing Education 21(3), (2021)PREPRINT

DOI: 10.1145/3445982

[JBI2020]

Analysis of the relationship between treatment networks and the evolution of patients with Type 2 Diabetes Mellitus. Camilo Alvarez, Cecilia Saint-Pierre, Valeria Herskovic, Marcos Sepúlveda, Florencia Prieto Journal of Biomedical Informatics 108 (2020)

DOI: 10.1016/j.jbi.2020.103497

[IS2020]

Orientation and conformance: A HMM-based approach to online conformance checking. Wai Lam Jonathan Lee, Andrea Burattin, Jorge Munoz-Gama, Marcos Sepúlveda: Information Systems (2020)PREPRINT

DOI: 10.1016/j.is.2020.101674

[AIM2020]

Recommendations for enhancing the usability and understandability of process mining in healthcare. Niels Martin, Jochen De Weerdt, Carlos Fernández-Llatas, Avigdor Gal, Roberto Gatta, Gema Ibáñez, Owen Johnson, Felix Mannhardt, Luis Marco-Ruiz, Steven Mertens, Jorge Munoz-Gama, Fernando Seoane, Jan Vanthienen, Moe Thandar Wynn, David Baltar Boilève, Jochen Bergs, Mieke Joosten-Melis, Stijn Schretlen, and Bart Van Acker: Artificial Intelligence in Medicine. Vol. 109 (2020)

DOI: 10.1016/j.artmed.2020.101962

[AAS2020]

Development of a comprehensive Percutaneous Dilatational Tracheostomy process model for procedural training: a Delphi‐based experts consensus. Rene de la Fuente, Eduardo Kattan, Jorge Munoz‐Gama, Ignacio Puente, Matías Navarrete, Catalina Kychenthal, Ricardo Fuentes, Sebastian Bravo, Victor Galvez, Marcos Sepúlveda: Acta Anaesthesiologica Scandinavica 65(2) 244-256 (2020)

DOI: 10.1111/aas.13716

[IJERPH2020e]

Mapping the Patient’s Journey in Healthcare through Process Mining. Michael Arias, Eric Rojas, Santiago Aguirre, Felipe Cornejo, Jorge Munoz-Gama, Marcos Sepúlveda and Daniel Capurro Int. J. Environ. Res. Public Health 2020, 17(18), 6586 (2020)PDF

DOI: 10.3390/ijerph17186586

[IJERPH2020d]

What Role Can Process Mining Play in Recurrent Clinical Guidelines Issues? A Position Paper. Roberto Gatta, Mauro Vallati, Carlos Fernandez-Llatas, Antonio Martinez-Millana, Stefania Orini, Lucia Sacchi, Jacopo Lenkowicz, Mar Marcos, Jorge Munoz-Gama, Michel A. Cuendet, Berardino de Bari, Luis Marco-Ruiz, Alessandro Stefanini, Zoe Valero-Ramon, Olivier Michielin, Tomas Lapinskas, Antanas Montvila, Niels Martin, Erica Tavazzi and Maurizio Castellano Int. J. Environ. Res. Public Health 2020, 17(18), 6616 (2020)PDF

DOI: 10.3390/ijerph17186616

[IJERPH2020c]

Perceptions on Connecting Respite Care Volunteers and Caregivers Solange Campos-Romero, Valeria Herskovic, Carolina Fuentes, Esmeralda Abarca
Int J Environ Res Public Health. 2020 Apr; 17(8): 2911.

DOI: 10.3390/ijerph17082911

[SENS2020]

Enabling Older Adults’ Health Self-Management through Self-Report and Visualization—A Systematic Literature Review Gabriela Cajamarca, Valeria Herskovic, Pedro O. Rossel Sensors 2020, 20(15), 4348

DOI: https://doi.org/10.3390/s20154348

[SH2020]

Simulation-Based Mastery Learning of Bronchoscopy-Guided Percutaneous Dilatational Tracheostomy: Competency Acquisition and Skills Transfer to a Cadaveric Model. Eduardo Kattan, Rene De la Fuente, Francisca Putz, Magdalena Vera Marcia Corvetto, Oscar Inzunza, Pablo Achurra, Martin Inzunza, Jorge Munoz-Gama, Marcos Sepúlveda, Victor Galvez, Nicolas Pavez, Jaime Retamal, Sebastian Bravo Simulation in Healthcare: The Journal of the Society for Simulation in Healthcare: July 22, 2020 (in press)

DOI: 10.1097/SIH.0000000000000491

[IJERPH2020b]

Delphi Method to Achieve Clinical Consensus for a BPMN Representation of the Central Venous Access Placement for Training Purposes. Rene de la Fuente, Ricardo Fuentes, Jorge Munoz-Gama, Jorge Dagnino, Marcos Sepúlveda: Int. J. Environ. Res. Public Health, 17(11), 3889 (2020)PDF

DOI: 10.3390/ijerph17113889

[IJERPH2020a]

Process-Oriented Instrument and Taxonomy for Teaching Surgical Procedures in Medical Training. Victor Galvez, Rene de la Fuente, Cesar Meneses, Luis Leiva, Gonzalo Fagalde, Valeria Herskovic, Ricardo Fuentes, Jorge Munoz-Gama, Marcos Sepúlveda: Int. J. Environ. Res. Public Health, 17(11), 3849 (2020)PDF

DOI: 10.3390/ijerph17113849

[PMJ2020]

Control-Flow Analysis of Procedural Skills Competencies in Medical Training through Process Mining. Rene de la Fuente, Ricardo Fuentes, Jorge Munoz-Gama, Arnoldo Riquelme, Fernando Altermatt, Juan Pedemonte, Marcia Corvetto, Marcos Sepúlveda: Postgraduate Medical Journal: -in press- (2020)PREPRINT

DOI: 10.1136/postgradmedj-2019-136802

[IBHI2020]

Team Collaboration Networks and Multidisciplinarity in Diabetes Care: Implications for Patient Outcomes. Cecilia Saint-Pierre, Florencia Prieto, Valeria Herskovic, Marcos Sepúlveda IEEE J. Biomedical and Health Informatics 24(1): 319-329 (2020)

DOI: 10.1109/JBHI.2019.2901427

[IJERPH2019]

Performance Analysis of Emergency Room Episodes Through Process Mining. Eric Rojas, Andres Cifuentes, Andrea Burattin, Jorge Munoz-Gama, Marcos Sepulveda, Daniel Capurro: Int J Environ Res Public Health. 16(7): 1274.7(10) (2019)PDF

DOI: 10.3390/ijerph16071274

[IJERPH2019b]

Toward Value-Based Healthcare through Interactive Process Mining in Emergency Rooms: TheStroke Case. Gema Ibanez-Sanchez, Carlos Fernandez-Llatas, Antonio Martinez-Millana, Angeles Celda, Jesus Mandingorra, Lucia Aparici-Tortajada, Zoe Valero-Ramon, Jorge Munoz-Gama, Marcos Sepúlveda, Eric Rojas, Víctor Gálvez, Daniel Capurro, and Vicente Traver: Int J Environ Res Public Health. 16(10): 1783 (2019)PDF

DOI: 10.3390/ijerph16101783

[IJERPH2019c]

Process-Oriented Feedback through Process Mining for Surgical Procedures in Medical Training:The Ultrasound-Guided Central Venous Catheter Placement Case. Ricardo Lira, Juan Salas-Morales, Luis Leiva, Rene de la Fuente, Ricardo Fuentes, Alejandro Delfino, Claudia Hurtado Nazal, Marcos Sepúlveda, Michael Arias, Valeria Herskovic, and Jorge Munoz-Gama: Int J Environ Res Public Health. 16(11): 1877(2019)PDF

DOI: 10.3390/ijerph16111877

[ELECTRO2019]

Individual Behavior Modeling with Sensors Using Process Mining. Onur Dogan, Antonio Martinez-Millana, Eric Rojas, Marcos Sepulveda, Jorge Munoz-Gama, Vicente Traver, Carlos Fernandez-Llatas: Electronics 8(7): 766, 1-17 (2019)PDF

DOI: 10.3390/electronics8070766

[SOSYM2019]

Conformance checking in UML artifact-centric business process models. Montserrat Estañol, Jorge Munoz-Gama, Josep Carmona, Ernest Teniente: Software and Systems Modeling 18(4): 2531-2555 (2019)PREPRINT

DOI: 10.1007/s10270-018-0681-6

[IA2019]

CameraKeyboard: A Novel Interaction Technique for Text Entry Through Smartphone Cameras. Alessio Bellino, Valeria Herskovic IEEE Access 7: 167982-167996 (2019)

DOI: 10.1109/ACCESS.2019.2954101

[JUCS2019]

Identifying Groupware Requirements in People-Driven Mobile Collaborative Processes. Valeria Herskovic, Sergio F. Ochoa, José A. Pino J. UCS 25(8): 988-1017 (2019)

[CHB2018]

Mining theory-based patterns from Big data: Identifying self-regulated learning strategies in Massive Open Online Courses. Jorge Javier Maldonado Mahauad, Mar Pérez-Sanagustín, René F. Kizilcec, Nicolás Morales, Jorge Munoz-Gama: Computers in Human Behavior 80: 179-196 (2018)PREPRINT

DOI: 10.1016/j.chb.2017.11.011

[SENS2018]

StraightenUp+: Monitoring of Posture during Daily Activities for Older Persons Using Wearable Sensors. Gabriela Cajamarca, Iyubanit Rodríguez, Valeria Herskovic, Mauricio Campos, Juan Carlos Riofrío Sensors 18(10): 3409 (2018)PDF

DOI: 10.3390/s18103409

[ESWA2018]

Predicting process behavior meets factorization machines. Wai Lam Jonathan Lee, Denis Parra, Jorge Munoz-Gama, Marcos Sepúlveda: Expert Syst. Appl. 112: 87-98 (2018)PREPRINT

DOI: 10.1016/j.eswa.2018.05.035

[ISCI2018]

Recomposing conformance: Closing the circle on decomposed alignment-based conformance checking in process mining. Wai Lam Jonathan Lee, H. M. W. Verbeek, Jorge Munoz-Gama, Wil M. P. van der Aalst, Marcos Sepúlveda: Inf. Sci. 466: 55-91 (2018)PREPRINT

DOI: 10.1016/j.ins.2018.07.026

[EJIE2018]

Human Resource Allocation or Recommendation Based in Multifactor Criterion in On-demand and Batch Scenarios. Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda, Juan Carlos Miranda: EuropeanJournal of Industrial Engineering, 12(3): 364-404 (2018)PREPRINT

DOI: 10.1504/EJIE.2018.092009

[JBI2018]

Discovering role interaction models in the Emergency Room using Process Mining. Camilo Alvarez, Eric Rojas, Michael Arias, Jorge Munoz-Gama, Marcos Sepúlveda, Valeria Herskovic, Daniel Capurro Journal of Biomedical Informatics 78: 60-77 (2018)PREPRINT

DOI: 10.1016/j.jbi.2017.12.015

[ASCI2018]

Strategies to Automatically Derive a Process Model from a Configurable Process Model Based on Event Data. Mauricio Arriagada, Marcos Sepúlveda, Jorge Munoz-Gama, Joos Buijs: Applied Sciences-Basel 7(10): 1-28 (2018)PDF

DOI: 10.3390/app7101023

[ASCI2018b]

Question-Driven Methodology for Analyzing Emergency Room Processes Using Process Mining. EricRojas, Marcos Sepúlveda, Jorge Munoz-Gama, Daniel Capurro, Vicente Traver, y Carlos Fernandez-Llatas: Applied Sciences-Basel 7(3): 1-29 (2018)PDF

DOI: 10.3390/app7030302

[MD2018]

Human resource allocation in business process management and process mining: A systematic mapping study. Michael Arias, Rodrigo Saavedra, Maria Marques, Jorge Munoz-Gama, Marcos Sepúlveda: Management Decision, 56(2): 376-405 (2018)PREPRINT

DOI: 10.1108/MD-05-2017-0476

[JAIHC2017]

A systematic literature review about technologies for self-reporting emotional information. Carolina Fuentes, Valeria Herskovic, Iyubanit Rodriguez, Carmen Gerea, Maira Marques, Pedro O. Rossel J. Ambient Intelligence and Humanized Computing 8(4): 593-606 (2017)

DOI: 10.1007/s12652-016-0430-z

[COJ2017]

Divide and Conquer: A Tool Framework for Supporting Decomposed Discovery in Process Mining. H. M. W. Verbeek, Wil M. P. van der Aalst, Jorge Munoz-Gama Comput. J. 60(11): 1649-1674 (2017)PREPRINT

DOI: 10.1093/comjnl/bxx040

[MISY2017]

Helping Elderly Users Report Pain Levels: A Study of User Experience with Mobile and Wearable Interfaces. Iyubanit Rodriguez, Gabriela Cajamarca, Valeria Herskovic, Carolina Fuentes, Mauricio Campos Mobile Information Systems 2017: 9302328:1-9302328:12 (2017)

DOI: 10.1155/2017/9302328

[ISYF2016]

Creating a family of collaborative applications for emergency management in the firefighting sub-domain. Pedro O. Rossel, Valeria Herskovic, Erika Ormeño Information Systems Frontiers 18(1): 69-84 (2016)

DOI: 10.1007/s10796-015-9575-0

[JBI2016]

Process mining in healthcare: A literature review. Eric Rojas, Jorge Munoz-Gama, Marcos Sepúlveda, Daniel Capurro Journal of Biomedical Informatics 61: 224-236 (2016)PDF

DOI: 10.1016/j.jbi.2016.04.007

[JTAER2015]

Circumventing Communication Blindspots and Trust Gaps in Technologically-Mediated Corporate Relationships: The Case of Chilean Business-to-Consumer E-Commerce. Sergio Godoy, Claudia Labarca, Nicolás Somma, Myrna Gálvez, Marcos Sepúlveda JTAER 10(2): 19-32 (2015)

DOI: 10.4067/S0718-18762015000200003

[ISEBM2015]

Measuring precision of modeled behavior. Arya Adriansyah, Jorge Munoz-Gama, Josep Carmona, Boudewijn F. van Dongen, Wil M. P. van der Aalst Inf. Syst. E-Business Management 13(1): 37-67 (2015)PREPRINT

DOI: 10.1007/s10257-014-0234-7

[IJHCI2014]

Promoting Self-Reflection of Social Isolation Through Persuasive Mobile Technologies: The Case of Mother Caregivers of Children With Cancer. Carolina Fuentes, Carlos Hernandez, Lizbeth Escobedo, Valeria Herskovic, Monica Tentori Int. J. Hum. Comput. Interaction 30(10): 802-814 (2014)

DOI: 10.1080/10447318.2014.927279

[ISYST2014]

Single-Entry Single-Exit decomposed conformance checking. Jorge Munoz-Gama, Josep Carmona, Wil M. P. van der Aalst Inf. Syst. 46: 102-122 (2014)PREPRINT

DOI: 10.1016/j.is.2014.04.003

[JSYS2014]

Reviewing the quality of awareness support in collaborative applications. Pedro Antunes, Valeria Herskovic, Sergio F. Ochoa, José A. Pino Journal of Systems and Software 89: 146-169 (2014)

DOI: 10.1016/j.jss.2013.11.1078

[JUCS2013]

Pick & Drag & Drop: Augmented Reality for Multiple File Sharing. Valeria Herskovic, Carolina Fuentes, Richard Ibarra, Javier Bustos-Jiménez J. UCS 19(8): 1140-1157 (2013)

DOI: 10.3217/jucs-019-08-1140

[ITPC2013]

Preparing Undergraduate Computer Science Students to Face Intercultural and Multidisciplinary Scenarios. Renato Verdugo, Miguel Nussbaum, Magdalena Claro, Marcos Sepúlveda, Boris Escobar, Ricardo Rendich, Fernando Riveros IEEE Trans. Prof. Communication 56(1): 67-80 (2013)

DOI: 10.1109/TPC.2012.2237254

[ACMCS2012]

Structuring dimensions for collaborative systems evaluation. Pedro Antunes, Valeria Herskovic, Sergio F. Ochoa, José A. Pino ACM Comput. Surv. 44(2): 8:1-8:28 (2012)

DOI: 10.1145/2089125.2089128

[ICIC2012]

A General Framework for Precision Checking. Jorge Munoz-Gama, Josep Carmona: Int. J. Innovative Computing, Information and Control 8-7(B): 5317-5339 (2012)PDF

DOI: si-bpm-12

[ESYA2011]

Mobile computing in urban emergency situations: Improving the support to firefighters in the field. Alvaro Monares, Sergio F. Ochoa, José A. Pino, Valeria Herskovic, Juan Rodríguez-Covili, H. Andrés Neyem Expert Syst. Appl. 38(2): 1255-1267 (2011)

DOI: 10.1016/j.eswa.2010.05.018

[FGCSY2011]

Towards a reference architecture for the design of mobile shared workspaces. Juan Rodríguez-Covili, Sergio F. Ochoa, José A. Pino, Valeria Herskovic, Jesús Favela, David A. Mejia, Alberto L. Morán Future Generation Comp. Syst. 27(1): 109-118 (2011)

DOI: 10.1016/j.future.2010.05.014

[JUCS2011]

The Iceberg Effect: Behind the User Interface of Mobile Collaborative Systems. Valeria Herskovic, Sergio F. Ochoa, José A. Pino, H. Andrés Neyem J. UCS 17(2): 183-201 (2011)

DOI: 10.3217/jucs-017-02-0183

[ETC2010]

A Monitoring and Evaluation Scheme for an ICT-Supported Education Program in Schools. Patricio Rodríguez, Miguel Nussbaum, Ximena López, Marcos Sepúlveda Educational Technology & Society 13(2): 166-179 (2010)

[ISCI2009]

A transformational model for Organizational Memory Systems management with privacy concerns. Sergio F. Ochoa, Valeria Herskovic, Edgard Pineda, José A. Pino Inf. Sci. 179(15): 2643-2655 (2009)

DOI: 10.1016/j.ins.2009.01.041

[COR1998]

Using global search heuristics for the capacity vehicle routing problem. Patricio Rodríguez, Miguel Nussbaum, Rodrigo Baeza, Gerardo León, Marcos Sepúlveda, Agustín Cobián Computers & OR 25(5): 407-417 (1998)

DOI: 10.1016/S0305-0548(98)00045-8

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